Privacy Policy
A legal disclaimer
At Clean State Co, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, cleanstateco.ae, or interact with our services within the UAE.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, phone number, email address, physical address (for bookings).
• Booking Details: Service type, date/time, special requests, access instructions.
• Payment Information: Processed securely via third-party providers (we do not store card details).
• Communication Records: Emails, WhatsApp messages, or form submissions for customer support or service queries.
• Device & Usage Info: IP address, browser type, pages visited, and other analytics data.
2. How We Use Your Information
We use your information to:
• Provide and manage cleaning services
• Respond to inquiries and support requests
• Send booking confirmations, reminders, and updates
• Improve our website and customer experience
• Meet legal or regulatory obligations
3. Sharing Your Information
We do not sell your personal data. We only share your information with:
• Clean State Co team members and contractors (for service delivery)
• Trusted third-party service providers (e.g., payment processors, website analytics)
• Authorities if required by law
4. Data Storage and Security
We store your data securely using industry-standard measures and ensure only authorised personnel have access. We retain personal data only as long as necessary to provide our services or as required by law.
5. Your Rights
As a user in the UAE, you have the right to:
• Access the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your data (where applicable)
• Withdraw consent for marketing communications
To exercise any of these rights, email us at contact@cleanstateco.ae.
6. Cookies and Tracking
We may use cookies and similar tracking tools to enhance your browsing experience. You can manage cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact Us
For any questions about this policy or your data:
Dubai, United Arab Emirates